Narsingdi Ventures Limited is committed to providing high-quality products and stands behind the durability of these products with a comprehensive warranty policy. This warranty policy applies to all our products, including projector screens, projectors, mounting brackets, and smart projector screens purchased from our website, www.abiselectronics.com, or through authorised retailers.

1. Warranty Coverage

• Duration: All products sold by Narsingdi Ventures Limited come with a minimum 12-month warranty from the date of purchase.
• Products Covered: This warranty applies to the following products:
  • Projector Screens
  • Projectors
  • Mounting Brackets
  • Smart Projector Screens

2. What is Covered

• This warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Narsingdi Ventures Limited will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.

3. How to Claim the Warranty

• To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. You can contact us via:
  • Email: Contact Us Page
  • Phone: +44 20 3411 1575
  • Address for Returns: Contact us for dedicated return centre address

4. What the Warranty Does Not Cover

• Any problem that is caused by abuse, misuse, or an act of God (such as a flood) is not covered. Also, consequential and incidental damages are not recoverable under this warranty.
• The warranty does not cover:
  • Damage due to improper installation or maintenance
  • Damage due to misuse or neglect
  • Normal wear and tear
  • Damage caused by modifications or alterations without the written permission of Narsingdi Ventures Limited
  • Consumables, such as batteries

5. Manufacturer’s Guarantee

• Some products may come with a manufacturer’s guarantee; please refer to the manufacturer’s documentation supplied with the product for further details.

6. Extended Warranty Options

• Customers interested in extending their warranty period beyond the standard 12 months can contact customer service for available options and pricing.

7. General Conditions

• This warranty is valid only in the country where the item was purchased and is not transferable.
• Warranty repairs must be carried out by authorised Narsingdi Ventures Limited service personnel. Unauthorised repairs may void this warranty.
• This warranty complies with applicable UK legislation and does not affect your statutory rights.

8. Limitations of Liability

• Narsingdi Ventures Limited is not liable for direct, special, incidental, or consequential damages resulting from any breach of warranty or condition or under any other legal theory, even if Narsingdi Ventures Limited has been advised of the possibility of such damages.

9. Governing Law

• This warranty shall be governed by and construed in accordance with the laws of England and Wales.

10. Customer Support and Dispute Resolution

• For assistance, support, and further information about claims, please contact our customer service team at the contact details provided above. We aim to resolve all disputes amicably and efficiently.

Contact Information

For more information about our warranty policy or if you have questions, please contact us at:

• Phone: +44 20 3411 1575
• Email: Contact Us Page
• Address for Returns: Contact us for dedicated return address

This warranty policy ensures that your purchase is protected against any defects or issues that may arise, allowing you to enjoy our products with peace of mind.